Compliance Notices

Notices & Disclosures Gradual Behavioral Health · Effective June 12, 2026

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1. Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Gradual Behavioral Health (GBH) is required by law to maintain the privacy of your protected health information (PHI), provide you with this Notice, and notify you following a breach of unsecured PHI.

How We May Use Your Information We use and disclose your PHI for treatment, payment, healthcare operations, mandatory reporting under Georgia law, public health activities, health oversight by DCH and HHS, serious threats to health or safety, and services performed by our Business Associates under HIPAA-compliant contracts.

Uses Requiring Your Authorization Written authorization is required for psychotherapy notes, marketing, sale of your information, and any use not described above. You may revoke authorization in writing at any time.

Your Rights You have the right to access your records, request amendment, receive an accounting of disclosures, request restrictions, request confidential communications, and receive a paper copy of this Notice.

Contact / Complaints Privacy Officer: Meaghan Timko · 275 Interstate North Circle SE, Suite 200, Atlanta, GA 30339 · (404) 941-8614 Ext. 101 · compliance@gradualbh.com

To file a complaint with HHS: hhs.gov/ocr/privacy/hipaa/complaints · 1-877-696-6775. GBH will not retaliate against you for filing a complaint.

GBH Notice of Privacy Practices

2. Nondiscrimination

Gradual Behavioral Health does not discriminate on the basis of race, color, national origin, age, disability, or sex. Free language assistance and auxiliary aids are available upon request.

To request services or file a civil rights grievance contact: Meaghan Timko · (404) 905-6733 · info@gradualbh.com

To file with HHS Office for Civil Rights: ocrportal.hhs.gov · 200 Independence Avenue SW, Washington, D.C. 20201

3. Medicaid Billing

GBH is an enrolled Georgia Medicaid provider. We accept the Medicaid allowable rate as payment in full for covered services. Members are not responsible for charges beyond applicable copayments as determined by DCH. Care will not be denied due to inability to pay a copayment.

4. Good Faith Estimates

Uninsured and self-pay patients have the right to a written Good Faith Estimate of expected costs before scheduled services. If your bill exceeds your estimate by $400 or more, you may dispute it. For more information: cms.gov/nosurprises · 1-800-985-3059.