Privacy Policy & SMS Terms

Privacy Policy

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Gradual Behavioral Health (GBH) collects personal information — including name, phone number, email address, and insurance information — when you submit a form, request an appointment, or contact us through this website. This information is used solely to respond to your inquiry, schedule services, and communicate with you about your care.

We do not sell, rent, or share your personal information with third parties for marketing purposes. SMS opt-in consent and phone numbers collected for text messaging are not shared with third parties or affiliates.

Website forms may be processed by third-party tools (such as our scheduling or intake platform). These vendors are bound by confidentiality obligations and are not permitted to use your information for any purpose other than providing services to GBH.

For information about how your protected health information (PHI) is handled, see our Notice of Privacy Practices.

SMS Terms & Conditions

Gradual Behavioral Health may send text messages to patients and authorized guardians to be able to send and reply to our client’s SMS externally on whatever they need from us including

  • Billing
  • Appointments
  • Conversations External
  • Scheduling Notifications

Information We Collect

We may collect personal information including:

  • Name, phone number, email address, and mailing address
  • Patient information necessary for scheduling and providing therapy services
  • Insurance and billing information
  • Communication preferences, including SMS consent

How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide speech and occupational therapy services
  • Communicate with you regarding appointments, services, and updates
  • Process payments and insurance claims
  • Improve our services and patient experience

Who We Share Your Information With

We may share your information with:

  • Healthcare providers involved in your child’s care
  • Insurance companies for billing and reimbursement
  • Secure third-party service providers that assist with operations (such as scheduling systems or payment processors)

By providing your mobile number and consenting to receive texts from Gradual Behavioral Health, you agree to receive SMS messages for the purposes above. Consent is not a condition of receiving services.

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • To opt out at any time, reply STOP.
  • For assistance, reply HELP or contact us at (404) 941-8614 or info@gradualbh.com.
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Consent Checkbox

Consent is not required to receive services. Message and data rates may apply. Reply STOP to opt out. View our Privacy Policy & SMS Terms.